BIG Kaiser launches online customer chat

In order to help current and future customers with their inquiries, BIG Kaiser Precision Tooling has introduced an easy and convenient way to directly access the company’s experts. LiveChat is available now on bigkaiser.com.

No matter which page a customer is on, they can connect directly and instantly with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as:

• Application support
• Tool presetting
• Pricing and availability
• Order status
• Equipment maintenance
• And more

Users can save a transcript of their chat for future reference. The chat feature appears on the lower right of any page on bigkaiser.com.