Flex’s New Product Introduction Center serving healthcare customers in North America

Flex announced the opening of its New Product Introduction (NPI) center near Boston, Massachusetts, serving healthcare customers. The center serves as a gateway to manufacturing, supporting end-to-end product development from prototype to preclinical builds, design verification and production transfer helping customers get their products to market faster, at scale, and with less risk.

“Our new NPI center offers healthcare customers in North America a truly integrated, design-led manufacturing solution that ensures a seamless transition from prototype to product launch,” says Kate Benedict, president, Health Solutions Business, Flex. “This expansion builds on existing NPI capabilities in Flex’s healthcare sites around the world, further strengthening the end-to-end, vertically integrated solutions that customers rely on to deliver products at scale with increased quality, productivity, and speed.”

The new NPI center supports customers in surgical robotics, medical devices, medical technology systems, imaging equipment, and lab diagnostic equipment, among a wide array of other healthcare products. The center features an 8,000ft² NPI lab capable of running several lines simultaneously, and a 2,000ft² quality and design validation testing lab.

Featuring Flex’s world-class quality management system for healthcare, the center will enable customers to meet the most stringent compliance standards regulated medical products. The center is expected to be ISO13485 certified by Q2 calendar year 2025.

The new NPI center joins Flex’s global footprint of approximately 100 sites, enabling seamless movement between design and manufacturing facilities across and within regions. With the ability to partner at any point of the product lifecycle, Flex helps healthcare companies navigate increasing complexity across the value chain to design, build, deliver, and service medical products that transform patient care.