Global Shop Solutions’ new R&D technology center

The Woodlands, Texas – Global Shop Solutions officials announce the opening of a new Research & Development Technology Center to support the next generation of the company’s ERP software, existing customer requirements, and new sales opportunities and markets. Coming off the strongest quarter in its nearly 40-year history, the family owned business is making a significant infrastructure investment to support its explosive growth and ongoing R&D initiatives.

“Global Shop Solutions is committed to providing our customers with the highest quality, feature-rich ERP package,” says Erika Klein, Vice President of Research & Development. “The new facility will support the hiring of the best and the brightest, improve communications between employees and customers, and expand our R&D capabilities to keep our software at the forefront of ERP technology.”

The new tech center will provide additional space built specifically for the company’s growing R&D department, which includes two new teams designed to enhance the company’s product offerings and improve technical support. The new Peripheral Products team is currently working on a Customer Relationship Management application and a radio frequency identification (RFID) solution, as well as enhancements to the software’s existing CAD interface. The recently formed Maintenance Team will focus on providing best-in-industry turnaround time when responding to customer software requests.

According to Human Resources Director Jayland Keeney, the new structure also supports the company’s strategy of attracting and retaining top talent by offering state-of-the-art workspace for software professionals.

“Our commitment to excellence can be seen in the continual evolution of the product as well as the longevity of our employees,” says Keeney. “Global Shop Solutions has one the highest employee retention rates in the industry, with an average tenure of nearly eight years. This stability enables us to focus on improving our software to meet the constantly changing needs of our customers.”

“We take pride in the fact that Global Shop Solutions continues to invest the most R&D resources dedicated to a single product in our industry,” adds CEO Dusty Alexander. “We invite all our customers to come visit the new Tech Center.”

Source: Global Shop Solutions