Sodick Inc., a manufacturer of EDM technology has launched a new machine warranty program; enabling a new Sodick EDM to be under warranty for up to seven years.
“Sodick strongly believes that customer support is one of the keys to maintaining lasting relationships. The new SodickCare Premier and SodickCare Premier Plus warranty programs expand upon that belief to offer our customers the ability to warranty their EDMs for up to 7 years,” says Isabel Florence, extended qarranty manager, Sodick Inc.
“The program works like this, when a customer purchases an EDM from us, they have the ability to purchase SodickCare Premier 3 or SodickCare Premier 5. This expands the standard warranty to three or five years, respectively. Once that machine is within the last six months of the three or five year warranty, the customer can then add an additional two years to their warranty, which is called SodickCare Premier Plus,” Florence adds.
SodickCare Premier provides an extended three or five year warranty and support program with additional benefits which the standard warranty does not include. Customers under this new warranty will receive special promotions, discounts and benefits going beyond what a standard warranty features. SodickCare Premier Plus will feature those same benefits for an additional two years.
The new warranty program will also feature an additional two years of benefits after SodickCare Premier or Sodick Care Premier Plus warranties expire. For an additional two years, customers will be eligible to receive discounts and benefits; such as, discounts on parts and service.
“Sodick is able to offer this warranty program because we stand behind our machines and truly believe the quality of our product speaks for itself,” states Dave Thomas, president of Sodick, Inc. “This warranty is unique to the industry and we are proud of the program and the benefits it offers to our customers.” The SodickCare Premier and SodickCare Premier Plus warranty program launched November 1, 2011.
To learn more about the benefits of SodickCare Premier, visit www.sodick.com/warranty\.
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