Transforming healthcare amidst the myriad of changes in the marketplace requires all stakeholders working together with an unrelenting focus on improving patient care and satisfaction. Officials from Welch Allyn and the Health Industry Distributors Association (HIDA), announce that they are bringing together a panel of experts from around the country to rethink the patient experience in a special event – Patient XP 2013. Taking place on Oct. 29, 2013, at the Lodge at the Welch Allyn corporate headquarters in Upstate New York, the Patient Experience Summit is designed to inspire a patient experience movement throughout the healthcare industry.
“The total patient experience is something that all players in healthcare need to focus on together, from medical device manufacturers and distributors to healthcare providers and payers, the government and, ultimately, the patient,” says Steve Meyer, president and CEO at Welch Allyn. “This will be an opportunity for leaders across the healthcare continuum to discuss and share new approaches to improving the patient experience. Our hope is that this event will encourage all participants to exchange ideas and foster a new patient-centered culture in healthcare.”
The event’s keynote speaker, Michael Graves, is a renowned architect and founding partner of the Michael Graves Design Group. Graves has become an internationally-recognized healthcare design advocate and was recently named one the Top 25 Most Influential People in Healthcare Design by the Center for Health Design. Other featured speakers at the Patient Experience Summit include Jim Merlino, MD, chief experience officer at Cleveland Clinic, and Mike Stoecklein, director at Healthcare Value Network. Senior executives from Henry Schein, McKesson, Cardinal Health, and Fidelis Care will also be a part of panel discussions.
“Patient XP will be the opportune forum to address the uncertainties associated with healthcare today and the kinds of transformations that need to occur in order to drive patient satisfaction,” states Matt Rowan, president and CEO at HIDA. “It is an opportunity for stakeholders to come together in one place to discuss what’s changing in our industry, the overall impact it is having on patients and how we can help make it better.”
Patient XP 2013 is presented by Welch Allyn and HIDA and is co-sponsored by PDI and TIDI Products. Event details and registration information can be found at www.HIDA.org/PatientXP. Follow along or join the conversation on Twitter using #PatientXP13.
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