United Grinding's C.O.R.E. - Customer Oriented REvolution

United Grinding's C.O.R.E. - Customer Oriented REvolution

October 19, 2021

United Grinding North America


Machine connectivity is the key to networked industrial production, and United Grinding’s C.O.R.E. – Customer Oriented REvolution – makes these requirements a reality. "The digital future begins with C.O.R.E.," United Grinding CEO Stephan Nell said. Developed by the Group’s specialists, the groundbreaking new hardware and software architecture received its North American premiere at Evolution to Revolution, a precision CNC grinding industry event. 

Industry 4.0 prompted the United Grinding Group to up its investment in the digital future. The development of United Grinding’s C.O.R.E. – Customer Oriented REvolution – began with that effort to ensure increasing connectivity and create the basis for modern IIoT applications with intuitive operations. C.O.R.E. has turned this vision into reality – in a revolutionary way. C.O.R.E opens up remarkable possibilities to network, control and monitor the production process and optimize its processes. The technology updates the user experience for the smartphone generation.

Intuitive operation
Like a gigantic mobile device, the 24" full HD multitouch display marks next-generation machine tools equipped with the new C.O.R.E. technology. With touch-and-swipe navigation and a customizable user interface, customers can arrange important functions and operating displays as they would on a smartphone home screen.

The new access system uses a personalized RFID chip that automatically loads individual user profiles for enhanced security and easy operator login/logout operations. To reduce complexity and prevent errors, users only see information relevant to them.

The new C.O.R.E. panel uses virtually no keys. A prominent rotary switch for feed rate override allows operators to regulate axes with a simple turn. Uniform use of the C.O.R.E. Panel across all United Grinding brands further simplifies machine operation and training. Anyone who can operate one United Grinding machine can operate all of them.

C.O.R.E.: More than just an innovative control panel
Behind the eye-catching new control panel, machines equipped with the new C.O.R.E. technology feature many additional improvements. “There were also major innovative developments behind the machine enclosure,” stresses Christoph Plüss, CTO of the United Grinding Group. C.O.R.E. OS, a full operating system, is installed on a high-performance industrial PC, the C.O.R.E. IPC, which serves as an IIoT gateway and host of all software applications. C.O.R.E. OS is also compatible with all CNC controls used at United Grinding

The new technology opens up a wealth of opportunities for connectivity. All United Grinding Group machines with C.O.R.E. technology can be networked, along with third-party systems via implemented interfaces, such as umati. This provides direct access to United Grinding Digital Solutions’ offeringsä on the machine – from remote service to the service monitor and production monitor. For example, customers can request support from the Group’s Customer Care Team directly at the C.O.R.E. panel. A chat feature ensures fast and easy support, and the integrated front camera even enables video calls.

Highest benchmark: User experience
During the development of C.O.R.E., software and process leaders from all brands of the Group pooled their expertise to design an unparalleled software architecture. “An enhanced user experience has always been our top priority,” Plüss explains, reinforcing that the abbreviation C.O.R.E. stands for Customer Oriented REvolution.

C.O.R.E. represents a quantum leap in machine-tool operating systems and software architecture, company CEO Stephan Nell emphasized. “This means that our machines are ready for the digital future.” The C.O.R.E. technology presented at Evolution to Revolution is still under development. “It lays the foundation upon which we can build,” explains Plüss. "Development will continue on an ongoing basis. Thanks to the flexible, modular structure of the software architecture, we will continuously add new features and applications. We intend to harness the concentrated software development power of our group for the benefit of our customers."

United Grinding Group plans inspire customers with a regular stream of new C.O.R.E. software releases that actively shape the digital future. In this way, the Group remains true to its ultimate goal of making its customers even more successful.

Core system

  • Machine operating system
  • Powerful industrial PC
  • Ethernet connectivity
  • Various interfaces and protocols
  • Data security

Human machine interface

  • Modern 24" multitouch display
  • User-specific configurable interface
  • Uniform, intuitive operation